Massive thanks to Santiago N.! He turned what could have been a stressful process into an absolute breeze. He knew the vehicle inside and out during the test drive, delivered 5-star customer service, and hooked us up with an amazing deal on my first hybrid. If you're looking for a great car-buying experience, ask for Santiago!

Jace Griffin was amazing. He was patient and got us the car my daughter wanter. Very professional.

Explained necessary and recommended services so I could properly budget. Great communication. Jason is excellent to deal with

Service rep was impossible to reach. He did not answer calls or texts. We were told we’d have our vehicle back same-day but didn’t get a call until 6:11pm saying it wasn’t ready. We have kids in car seats and needed to be able to swap them back before work the following day. We said at the latest we needed to pick it up by 9:30am the next day so we could be home by 10am. I have still not heard back from the rep since the last phone call at 6pm two days ago despite leaving a voicemail and texting multiple times. I had to call the dealership to ask if the vehicle was ready, and turns out it had been for some time. I received an email with an estimate just shy of $40 (after being told that the oil change would be complimentary). However when picking up the vehicle we were actually charged $140. When I called AGAIN the person I spoke with said my rep would call me back. More than 24 hours later and I still haven’t heard from anyone.

Jonathan was amazing and the service department is extremely helpful and kind. I will always recommend this service department to my fellow Kia drivers.

I am sincerely grateful for the exceptional support provided by the staff at GROUP 1 Kia in Tomball . Mo (Muhammad), Brandon, Gavin, Roger and Colt demonstrated remarkable patience and assistance during the process of purchasing my first vehicle. Never did I feel pressured or anxious during the process and Their dedication & expertise made the experience truly enjoyable. - THANK YOU 😊

Tara was great respectful and kind and very helpful

This was the easiest car buying process i have ever had! Tara Robinson was amazing she made sure i got exactly what i was looking for while staying in my price range. She heard my concerns and made sure i was well taken care of, no running back and forth; no long waiting. The process was done within a hour! i will be recommending her to everyone!

Had a great experience at Group 1 Kia Tomball purchasing a Sportage for my dad! Tarik was wonderful to work with. He was knowledgeable, friendly, patient, and never pushy, which I really appreciated. Everyone we interacted with was welcoming and made the whole experience pleasant. Definitely recommend asking for Tarik if you’re shopping for a new car!

Great service, tara was a professional seller and she did a great job. Everyone was awesome

I had one of the most incredible @ professional experiences with Kia Group 1 in Tomball. Jayden was very so wonderful to work with. I would definitely recommend this Team!

THANK YOU JAYDAN for your patience with me and my daughter!! I appreciated it very much! I highly recommend to have Jaydan as your salesperson! 💙

I had a great experience purchasing a new family car at Group 1 Kia in Tomball. I had the pleasure of working with Stacie Thomas who made me feel at home right from the beginning! I never felt rushed and the process of testing out several cars was encouraged.