Buying a car can be stressful, but I felt at ease and not pressured into anything, which is not the customer service you receive at other dealerships. Working with Muhammad Khan, was a delight to work with. He listened to any needs or concerns, and was able to help us get into the SUV we were looking for. We were able to get paperwork completed in a timely manner that we didn’t have to spend all day at the dealership. We will definitely be working with Muhammad again for our future vehicles!

I had a great experience purchasing my KIA K5, and I want to give a very special thanks to Muhammad Khan for making process amazing. Muhammad was very genuine, kind and very transparent. What made me appreciate the experience he given us a lot was how he never tried pressuring us into making a decision and always made sure we were comfortable with the choice we had to make. Overall, I am extremely happy with my KIA K5 and couldn't ask for a better experience. I heavily recommend Muhammad Khan if you're looking to purchase a vehicle.

After weeks of searching — and more than one dealership that talked down to me — I drove from Louisiana to Tomball because this Audi Q7 felt like the one, and Jaydan Witschen made sure I never regretted the drive. I'm a woman buying a car on her own, and he treated me with patience and respect from the first phone call: every question answered, nothing hidden, and the written price I was promised is the price I paid — $500 less, actually. He showed me the new air filter himself so I'd know the work was really done, and he checked on me afterward to make sure I made it home safe. My Weimaraner, Lincoln, rode along for the whole adventure and was welcomed like family. I call my Q7 "my baby girl," and Jaydan is a big reason buying her felt like a great day instead of a battle. Ask for Jaydan - he will make sure you are treated with exceptional care!

This is anice facility and waiting area. Representative answered my questions and was very helpful.

I recently purchased my new Kia EV9 and had a fantastic experience! The entire process was smooth, transparent, and stress free. Most of the deal, including negotiations and financing, was handled remotely with absolutely no pressure. The entire staff was friendly, courteous, and professional. It was refreshing to work with a dealership that values customer service and respects your time. Highly recommend Brandon Wilson and the entire team! Thank you for making my first EV purchase such a pleasant experience!

Jace provided me with a hassle-free, no pressure environment while shopping and test-driving before purchasing my new KIA. 10/10 recommend him and the Group 1 KIA of Tomball.

Everyone I have ever dealt with there is quick, prompt, polite, and a pleasure to deal with! Veronica had the kia 1 championship of the month employee, and she has definitely earned it. Very proud to have you guys as my team for any needs I may have. You guys far surpassed everyone's expectations!

Purchased a 2022 tundra from Mohammad last night. I truly appreciated his knowledge and transparency regarding the truck and we never felt any pressure or obligation to finalize the purchase. He made the process so easy and did an amazing job from start to finish. Will be using this company for many years to come.

Massive thanks to Santiago N.! He turned what could have been a stressful process into an absolute breeze. He knew the vehicle inside and out during the test drive, delivered 5-star customer service, and hooked us up with an amazing deal on my first hybrid. If you're looking for a great car-buying experience, ask for Santiago!

Jace Griffin was amazing. He was patient and got us the car my daughter wanter. Very professional.

Explained necessary and recommended services so I could properly budget. Great communication. Jason is excellent to deal with

Service rep was impossible to reach. He did not answer calls or texts. We were told we’d have our vehicle back same-day but didn’t get a call until 6:11pm saying it wasn’t ready. We have kids in car seats and needed to be able to swap them back before work the following day. We said at the latest we needed to pick it up by 9:30am the next day so we could be home by 10am. I have still not heard back from the rep since the last phone call at 6pm two days ago despite leaving a voicemail and texting multiple times. I had to call the dealership to ask if the vehicle was ready, and turns out it had been for some time. I received an email with an estimate just shy of $40 (after being told that the oil change would be complimentary). However when picking up the vehicle we were actually charged $140. When I called AGAIN the person I spoke with said my rep would call me back. More than 24 hours later and I still haven’t heard from anyone.

Jonathan was amazing and the service department is extremely helpful and kind. I will always recommend this service department to my fellow Kia drivers.

I am sincerely grateful for the exceptional support provided by the staff at GROUP 1 Kia in Tomball . Mo (Muhammad), Brandon, Gavin, Roger and Colt demonstrated remarkable patience and assistance during the process of purchasing my first vehicle. Never did I feel pressured or anxious during the process and Their dedication & expertise made the experience truly enjoyable. - THANK YOU 😊

Tara was great respectful and kind and very helpful